eStrategy Management Office Manager
Mr. Akinori Isshiki
We have tried various measures to increase CVR in the past. We thought there were nothing else that we could do, but that was when we adopted USERDIVE. In the world where even 1% CVR improvement is difficult to achieve, we succeeded in improving CVR by 25%, which is phenomenal.
By adopting USERDIVE, we were able to truly understand User insights. The improvement measures done with UNCOVER TRUTH contributed in increasing CVR by 140%, which is an improvement worth 10 million yen/month when converted into profit.
By adopting USERDIVE, we tripled the transition rates to “Seiyu.com”. This number made us realize the importance of being aware of the essential problem and changing them. We could not have achieved this improvement by “ UI change without factual data ”.
More than 350 top-tier companies since USERDIVE’s release onto the market in 2013.